Shipping policy
Shipping Policy
Thank you for your purchase. Please review our shipping policy below for information on how and when your order will be delivered.
Order Processing
All orders are processed within 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Processing times may be extended during high-volume periods, promotions, or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout unless otherwise stated.
Delivery times are estimates only and begin once your order has shipped. Estimated transit times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
We are not responsible for shipping delays once the order has been transferred to the carrier.
Shipping Confirmation & Order Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered to the address provided. If you believe your package has been lost in transit, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery with your order number and photos of the item and packaging so we can assist you.